Microsoft Power BI
PowerBI benefits to Contact Center Reporting
CC4Teams integrates Microsoft Power BI natively, which lets you access real-time information to identify trends right away on all channels.
The insights are endless
CC4Teams natively offers historical reporting capabilities through its own Web Administration page. CC4Teams contact center reporting software allows you to create, schedule, and view historical reports in Excel and automatically send them by e-mail. The Real-Time Power BI dashboard also allows you to show this information on wall- or dashboards.
Gain Insights from vast amounts of data
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Visualized clear and interactively
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Drill down to customer level in a feww clicks
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Power BI dashboards empower everyone
The CC4Teams Power BI interface can also be used as an additional reporting tool, on top of CC4Teams contact center reporting, which remains available.
CC4Teams has standard Power BI visualization templates available for historical and real-time reporting, which will give you all the insights you’ll need.
Driven by data… or driven by insights?
As every company is data-driven these days, you need the power to retrieve and analyze vast amounts of data quickly and accurately, day in, day out. Are you struggling to find the right information amongst the tremendous amounts of data? So you can act accordingly and amaze your customers? CC4Teams integrates Microsoft Power BI straight into the client, providing you with the data you need when you need it the most, which is usually
– right now! –
CC4ALL helps organizations transform home working into remote contact centers.
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Modern data visualization for Contact Centers
The ability of forward-looking organizations to ensure ‘business as usual’ through digital, cloud-based infrastructure and services. And provide help to customers with a contact center service capable of riding any disruption and deliver business continuity 24×7.
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