Articles
CC4ALL receives the Information Security certificate ISO 27001
CC4ALL officially received the Information Security certificate ISO certification 27001 on May 1st, 2022. ISO certification is fundamental, especially concerning privacy legislation (GDPR). Therefore, the audit
Smiles all around at CC4All’s Partner Days 2022
It was certainly smiles all-around at this year’s CC4ALL Partner Days event. It was great to meet our Global Partner Network at our first live
Will you be attending the Call and Contact Center Expo, Las Vegas, 16-17 March?
Find out how to take your customer service to the next level at stand #4011 Simply offering a product or service is no longer enough.
Cees de Jong new CEO CONTACTCENTER4ALL
Highly accomplished industry veteran brings over two decades of leadership experience in the IT sector Joins company at a time of significant growth as
The inevitable has happened…
The inevitable has happened… With great sadness, we have to announce the passing of GertJan Coolen, (former) CTO and co-founder of CC4ALL.But as heartbroken as
Log4j2 does not impact CC4ALL software
If you’re not a techie, like me, chances are you hadn’t heard of Log4j2…. until now, that is. Without being aware of it, it could
The contact center of the future has arrived: Lessons learned from our webinar with Microsoft
The contact center of the future has arrived: Lessons learned from our webinar with Microsoft We’ve all experienced the disruption caused over the past 18
CC4ALL wishes all of you HAPPY HOLIDAYS
Happy Holidays to all of you and best wishes for the new year. May 2022 bring you everything you hope and dream for!
Going to Call and Contact Centre Expo, London, 16-17 November?
Find out why picking up the phone 9-5 is no longer enough As consumer expectations continue to rise, so do the pressures surrounding customer experience
CCaS is role model for contact centre of the future
CCaS is role model for contact centre of the future Anne-Meine Gramsma, chief commercial officer at ContactCenter4All, discusses the case for shifting to cloud-based contact
Leading global HVAC business deploys CC4Teams
Out goes legacy systems, in comes omnichannel communications, simplified infrastructure, and the data to deliver outstanding customer service – all in the cloud Read reference
Contact Center benefits when Microsoft Teams meets CC4Teams
A Contact Center needs additional functionalities such as easy cold and warm transfer, call recording, historical and real-time reporting, wallboards, home workers, operator, and supervisor
