Engage with customers like never before!
Full omni-channel solution that brings your customer service to the next level. Via the native Microsoft integration your team engage with customers when and wherever they want.
Built with collaboration in mind
CC4Teams is Certified as Extended Contact Center Solution for Microsoft Teams Information Security ISO certification 27001 and Certified for Skype for Business.
Microsoft Teams solution for Contact Centers
CC4Teams is natively integrated with Microsoft and works in your trusted Microsoft Teams environment. Same screen, same solution, with many added features that turn Teams into a Contact Center..
Microsoft Power-BI solution for Contact Centers
Natively reporting is available to create, schedule, and view historical reports. Show real-time information on wall- or dashboards and set KPI thresholds, with notifications with Real-Time reporting.
Microsoft Dynamicsn for Contact Centers
CC4Teams is a full Omni-Channel contact center solution available as SaaS. Your customers can communicate with you through the channel of their choice: telephone, Web Chat, Socials, Email or WhatsApp.
Customer Experience On The Rise
Our Omni-Channel Customer Contact Solution is certified by Microsoft and natively integrated in Teams, Dynamics or Skype for Business. All features are managed in one tool and accessible in one client. The addition of extended Web Chat and Social Media features make CC4ALL the most complete, versatile, and flexible Omni-Channel Solution in the Microsoft UC Customer Contact market today.
See how our customers managed their customer contact and powered their business.
“Organizations with a strong focus on development, who employ people that are healthy and love working there and with enough confidence for trial and error, create movement.
André Wijnholds
IT Manager, Perspectief
“For us, CC4Skype is the glue between Skype for Business and our application layer”.
Timo Hoogendorp
Head of IT, Smart Profile
“We strongly believe that Customer Contact needs to be organized in the best possible way, that’s why Nextel, one of Belgiums largest integrators, choose CC4ALL”
Bert Ceuppens
CCO, Nextel Belgium
How to transform home working into remote contact centers?
Picking up the phone from 9 to 5 just isn’t enough anymore. Organisations need to respond to your customers’ channels of choice, any time of the day.
Read more
Native Microsoft intergration
Native Microsoft intergration
Organisation working with Microsoft UC
can work efficient and
From the same platform
Support around the world. 24/7
America
New York
United States
Europe
Africa
Cape Town
South Africa
